Shipping & Returns

Shipping Policy

Orders placed on business days before 11AM CST will be shipped the same day, with the only exceptions being public holidays and abnormally high order volume. Orders placed after 11 AM CST will be shipped the following business day.

Our standard method of shipping is USPS Priority which typically takes up to 3-5 business days. While USPS offers reliable and expedient service, errors and delays may occur.

We ship orders to the address provided by the customer, please make sure that you’re using your correct shipping address. Address changes can only be made before our shipping team has shipped out your order. You will receive an email notification once your order has been shipped. Please double check that your ship to address is correct, thank you!

Once the package has been picked up by UPS or USPS, it is the responsibility of the carrier to deliver the package. Please refer to the tracking number provided in the shipping confirmation email for details about your shipment and proof of delivery.

By providing your email address and/or cell phone number you hereby authorize Hemp2oh LLC. to send shipping confirmation and updates, and customer services inquiries about your order.

Packages are not shipped on weekends or holidays. Orders placed on weekends or holidays may experience delays.

International Shipping:
Hemp2oh. currently does not ship internationally.

For any questions regarding our shipping policy, please email us at


If something is wrong with your purchase, you may be entitled to a return or exchange as long as we are notified within 10 days.

We do not accept back opened items. Please schedule a consultation with our trained staff before making a purchase if you aren’t sure about a particular item or dosage.

While we stand behind the quality of our products, the effectiveness of a product is not a valid reason for refund, as cannabinoids affect everyone differently.